The Mountain Comprehensive Health Corporation TeleHealth program offers video conferencing via Zoom Cloud Meetings for HealthCare. The Zoom platform allows you to join a video conference from your Mac, PC, iPhone, iPad, Android Tablet, Android Smartphone, Windows tablet, or by a standard phone call.
Call 606-633-6067 OR 606-573-4873
Telehealth is open on the following days:
Mon - Friday 8:30AM - 8:00PM
Sat & Sun 8:30AM - 5:00PM
If you are a new patient to MCHC, please visit our Patient Registration page by clicking the button below to fill out and submit the New Patient Registration Packet to be entered into our electronic medical records system. You may also call your local MCHC Clinic or the MCHC TeleHealth Hotline at 606-633-6067 OR 606-573-4873 for more information and assistance.
If you are a current MCHC patient, please click the button below to fill out and submit the TeleHealth Informed Consent Form in order to be seen via TeleHealth.
Important TeleHealth Information
A Meeting ID and password must be provided by a TeleHealth Facilitator in order for you to join a meeting. You will receive this information either over the phone, through a text message, or email from the TeleHealth Facilitator and your Provider.
Audio: If you choose "Join Audio by Computer" please use headphones for listening and make sure your PC has an internal or external microphone. You can also use a phone for audio if you don't have headphones or a microphone. To do this click "Join by phone" when the meeting starts.
For more information on audio settings click here
To Join from a Mac, PC, or Windows Tablet
1.) Click Here to open the Zoom website in your web browser.
2.) Click "Join a meeting" at the top right of Zoom's webpage.
3.) Type in the provided Meeting ID and click "Join".
4.) The Zoom Video Client software should automatically download to your computer. Once the download is complete, install the software. After it finishes install the meeting you wish to attend will automatically launch for you.
5.) It will ask how you want to join the audio. Choose the setting that best fits you. Either by computer, if you have the microphone/headphones needed or by phone, which you will use a phone for audio.
To Join from an iPhone, iPad, or Android Device
1.) Click the button below for the type of device you are using.
2.) Download and launch the app from your device.
3.) Tap, "Join a meeting".
4.) Enter the provided Meeting ID and tap "join".
5.) Click "Call using internet Audio" to pair your device's headphones and microphone.
For any other device types or for individual assistance, please call 606-633-6067 OR 606-573-4873
Supported Operating Systems
Windows 10
Windows 8 or 8.1
Windows 7
Windows Vista with SP1 or later
Windows XP with SP3 or later
Mac OS X with MacOS 10.6.8 (Snow Leopard) or later
Supported Tablet and Mobile Devices
iOS and Android devices
Supported Browsers
Windows: IE7+, Firefox, Chrome, Safari5+, Microsoft Edge
Mac: Safari5+, Firefox, Chrome
