The MCHC Telehealth Program offers video conference via Zoom meeting for healthcare. The Zoom platform allows you to join in a private conference with your provider from your cellphone, tablet or computer.
Telehealth
Hours
Mon-Fri: 8:30 AM - 8:00 PM
Sat-Sun: 8:30 AM - 5:00 PM
Phone
606-633-6067
606-573-4873
For new patients to MCHC please visit our Patient Registration page. When prompted fill out and submit the packet to be added to our medical records. For more information or assistance please call your local MCHC or the Telehealth numbers provided.
For current patients, please see our Telehealth Consent Form. When prompted fill out the consent form in order to be seen via Telehealth with your provider.
IMPORTANT Telehealth Information
To have a Telehealth visit with your provider on your handheld device, download the Zoom app by clicking the link for your device.
To join from an iPhone, iPad, or an Android Device
1. Open the Zoom app.
2. Tap 'Join a meeting'.
*If this is your first time joining a Zoom meeting, you’ll be asked to allow access to your microphone.*
3. Enter the Meeting ID provided to you from a Telehealth Facilitator.
4. When prompted tap 'Wi-Fi' or 'Cellular Data' 'Dial In' or 'Call my phone'.
To join from a Mac, PC, or Windows
1. Open Zoom in your web browser.
2. Click JOIN at the top right of the page. Enter the Meeting ID.
3. After the download is finished install the software.
4. Zoom will start and your meeting with your provider will start.
5. It will ask how you want to join with audio. Choose the setting that best suits you.
*Please note that to participate in a Telehealth session on these devices, you will need a microphone (either internal or external) with headphones or speakers. A webcam is NOT required.*
**You will receive a Meeting ID and password from the Telehealth Facilitator so you can join your visit with your provider. This information will be sent to you by phone, text, or email from the facilitator or your provider.**
For more information on audio settings CLICK HERE.
For information on system requirements for handheld devices CLICK HERE.
For information on system requirements for Mac, Windows, or Linux CLICK HERE.
For any other device types or for individual assistance, please call 606-633-6067 or 606-573-4873.