The MCHC Telehealth Program offers video conference via Zoom meeting for healthcare. The Zoom platform allows you to join in a private conference with your provider from your cellphone, tablet or computer.
Telehealth is open
Monday - Friday 8:30 AM to 8:00 PM
Saturday - Sunday 8:30 AM to 5:00 PM
Telehealth is available at:
606-633-6067
606-573-4873
For new patients to MCHC please visit our Patient Registration page. When prompted fill out and submit the packet to be added to our medical records. For more information or assistance please call your local MCHC or the Telehealth numbers provided.
For current patients, please see our Telehealth Consent Form. When prompted fill out the consent form in order to be seen via Telehealth with your provider.
IMPORTANT Telehealth Information
To have a Telehealth visit with your provider over your handheld device, download the Zoom App. Click on the links for your corresponding device.
To join from an iPhone, iPad, or an Android Device
1. Open the Zoom app.
2. Tap 'Join a meeting'.
(If this the first Zoom meeting that you've joined, you will be asked to give permission to access your microphone.)
3. Enter the Meeting ID provided to you from a Telehealth Facilitator.
4. When prompted tap 'Wi-Fi' or 'Cellular Data' 'Dial In' or 'Call my phone'.
To join from a Mac, PC, or Windows
1. Open Zoom in your web browser.
2. Click JOIN at the top right of the page. Enter the Meeting ID.
3. After the download is finished install the software.
4. Zoom will start and your meeting with your provider will start.
5. It will ask how you want to join with audio. Choose the setting that best suits you.
Please be aware that to have a Telehealth over these devices, you must have a type of microphone (internal or external) either with headphones or speakers. A webcam is NOT required.
A Meeting ID and password will be provided by a Telehealth Facilitator in order for you to join with your provider. You will receive this information over the phone, text, or email from the Telehealth Facilitator and your provider.
For more information on audio settings CLICK HERE.
For information on system requirements for handheld devices CLICK HERE.
For information on system requirements for Mac, Windows, or Linux CLICK HERE.
For any other device types or for individual assistance, please call 606-633-6067 or 606-573-4873.